In some instances, restoring the phone has resolved app function.Reset your password – This can help sync up your account.Make sure you have U-verse TV service and an appropriate package – if you do not have U-verse TV, you can see if it is available by signing into your account at att.com.Verify you have the latest software/ operating system on your phone or tablet.Varies on phone, browser or device operating system. Make sure you are using the correct member ID to sign in.Scroll down to the how to fix your Mobile app from my Smartphone or Device section, and follow the steps provided. Here is some useful information on how to troubleshoot the U-verse app not working. We're here to help get your U-verse app working again, LogitechLisa. I cannot log in to U-verse app on my phone, either, because two days ago the customer support rep told me to log out and log in to see if I would be able to get in on the phone which I couldn't, of course!!!! How can this crap keep happening!!!? Then today (Sunday) I changed my password on myAT&T account again and waited for about two hours, but I still got the same messages "use the correct ID" after first try and "your info did not match our record" after second. I tried to log in the next day (Saturday), but it still did not work. I called AT&T customer support, but he was not able to resolve this problem after more than an hour and told me to wait for a day or two to try again. I even changed the password on myAT&T account, but I still got the same message and "your information did not match our records" after trying a few times. When I tried to log in to U-verse app on Friday, a message saying "Use your correct member ID (email address)" showed up even though I typed both the correct E-mail address and the password. I cannot log in to U-verse app on my iPad and iPhone.
0 kommentar(er)
